Beyond Treatment: Experience as the New Healthcare Currency
Patient experience is now the new currency in Indian healthcare. Clinics that focus on empathy, comfort, and seamless journeys earn...
Here’s the reality: most doctors and hospitals have entered the digital marketing game, but without a cohesive, performance-driven strategy.
A few examples:
– A clinic spends on Google Ads but doesn’t track call conversions.
– A hospital posts regularly on Instagram but never updates its Google My Business listing.
– A doctor creates great YouTube videos but doesn’t link them to their website.
The outcome? Low patient engagement, wasted ad spend, and unclear ROI.
In fact, studies show that over 60% of healthcare businesses in India lack proper tracking mechanisms for their digital activities. Which means they have no idea whether their efforts are helping them grow — or just adding to the noise.
When you fill out the audit form, we will review your presence across multiple areas that directly impact your clinic or hospital’s visibility, engagement, and patient trust:
🔹 Website Performance – Is it mobile-optimised? SEO-friendly? Do you have CTAs, forms, or appointment options?
🔹 Google My Business – Is your listing complete, updated, and regularly managed?
🔹 SEO Visibility – Are you appearing in local search results?
🔹 Social Media Engagement – What kind of content do you post, and how often?
🔹 YouTube / LinkedIn Activity – Are you leveraging video and thought leadership?
🔹 Referral Network & CRM – Is there a structured referral tracking or outreach system?
🔹 WhatsApp Marketing – Are you using business tools, auto-responders, or chatbots?
🔹 In-clinic Branding – Is the patient journey enhanced through design, communication, and information?
Our audit doesn’t just stop at digital. We review how aligned your online and offline branding efforts are — something most agencies ignore.
If you’re someone who thinks, “We’re doing everything, but results are not coming,” — this audit is 100% for you.
At HMS, we’ve never believed in selling for the sake of selling. We’ve built our reputation on strategic guidance, real conversations, and long-term partnerships.
Over the last few months, we’ve seen too many good doctors being misled by templated agencies or overhyped campaigns. That’s what inspired us to offer this completely free, no-strings-attached audit — so that doctors and hospital teams can see clearly what’s happening behind the scenes.
We believe every healthcare professional should have the right diagnosis before starting treatment, and marketing is no different.
Once you submit your audit form, here’s what happens:
There’s no pitch. No hidden cost. Just clarity, strategy, and direction.
Share your details below and we will connect with you to discuss your growth strategy.
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